With overqualified employees, temporary and underpaid positions, long swifts and a high stress, call centers are the symbol of the troubles of the Italian youths.
For the first time ever, today the operators of Italian call centers are on strike.
It will be interesting to see how many workers will actually take part to the strike and whether or not their demands will be met.
In Italy the right to strike belongs only to subordinate workers, while many call centers operators are contractors or self-employed. Strikes can be totally or partially forbidden when they involve particular sectors, like health or public transport.